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OCC
Ombudsperson Call Center
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Reports

Reports archive

OCC Call Center Reports

2025
2025 Report
PDF
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Periodical Report — 2019 to 2024 (Nov 1, 2019 – Jan 31, 2025)
PDF
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2022
Annual Report Q10–13 (February 1, 2022 – January 31, 2023)
PDF
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2021
Q9 (November 1, 2021 – January 31, 2022)
PDF
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Q8 (August 1, 2021 – October 31, 2021)
PDF
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Q7 (May 1, 2021 – July 31, 2021)
PDF
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Q6 (February 1, 2021 – April 30, 2021)
PDF
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2020
Q5 (November 1, 2020 – January 31, 2021)
PDF
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Q4 (August 1, 2020 – October 31, 2020)
PDF
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Q3 (May 1, 2020 – July 31, 2020)
PDF
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Q2 (February 1, 2020 – April 30, 2020)
PDF
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2019
Q1 (September 1, 2019 – January 31, 2020)
PDF
Download

Ombudsperson Reports

2025
2025 Report
PDF
Download
Periodical Report — 2019 to 2024 (Nov 1, 2019 – Jan 31, 2025)
PDF
Download
2022
Annual Report Q10–13 (February 1, 2022 – January 31, 2023)
PDF
Download
2021
Q5–7 (November 1, 2020 – July 31, 2021)
PDF
Download
2020
Q4 (August 1, 2020 – October 31, 2020)
PDF
Download
Q3 (May 1, 2020 – July 31, 2020)
PDF
Download
Q2 (February 1, 2020 – April 30, 2020)
PDF
Download
2019
Q1 (September 1, 2019 – January 31, 2020)
PDF
Download