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Independent of NYCHA
OCC
Ombudsperson Call Center
 1-888-341-7152
Submit a complaint

Choose your complaint form

Select the form that matches your building type.

NYCHA logo — for buildings NYCHA manages directly

NYCHA Residents

For residents of buildings NYCHA manages directly.

Go to NYCHA resident form
Private management — for PACT/RAD/Preservation Trust buildings

Private ManagementIncluding RAD/PACT/Preservation Trust residents

For NYCHA-owned buildings under private management, such as through RAD/PACT/Preservation Trust conversion.

Go to private management form
Not sure which form to use

Not Sure?

See the full list of PACT/RAD/Preservation Trust managed buildings. Residents managed by BMA or Kraus should use the Private Management form.

View PACT/RAD/Preservation Trust building list